under the spotlight
Tyres & ExhaustsIncrease of 325% in call outs
Tyre Booking System increased online bookings by 2500% and reduced customer support by 87%
Tyres & Exhausts
Challenge: Revitalise an established but growing family business with refreshed web design and marketing, Kingswinford Tyres brand Tyres & Exhausts, struggling an old website and low online search engine presence. Reduce support and booking calls was a priority.
Solution: Implemented a multi-phased, omni-channel approach to evolve the new branding, web presence and engage new customers with a self serve booking solution.
Kingswinford Tyres has successfully moved from a local SME to a thriving growing UK wide company with a strong online presence and self serve booking system. The multi-phased approach has resulted in:
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- Increased revenue and customer base, with customers able to book-in online 24 hours a day and with 24/7 Emergency Call out support service.
- Increased revenue and customer base, with customers able to book-in online 24 hours a day and with 24/7 Emergency Call out support service.
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- Enhanced brand recognition and online engagement.
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- Improved user experience and customer satisfaction.
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- Focus on providing world class design, roadside and in store, installation and support.
- Focus on providing world class design, roadside and in store, installation and support.
The Kingswinford Tyres case study demonstrates the capability of a combined digital marketing and website development strategy in supporting growth in a very competitive sector.
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- A hand-picked team of highly skilled, very experienced and proficient web and print designers & developers with 20 years experience
- Our Strategies Drive Revenue & Growth - Boost your income and profitability
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