The Results

• Increase in enquiries
• 100% sign up for Support Portal
• Brand positioning and reach growing
  

Bathrooms Unlimited

Challenge: Renovate the renovators, Bathrooms Unlimited, an established but growing business with refreshed web design and marketing. The focus was to upgrade to a modern mobile first approach and improve the online search engine presence, increase emergency enquiries, reduce support and booking calls, and provide an online booking solution.

Solution:  Implemented a multi-phased, omni-channel approach to evolve the new branding, web presence and engage new customers with a self serve solution.

Bathrooms Unlimited is successfully grown into a thriving growing company and now with a strong online presence and self serve and support system. The multi-phased approach is measured on:

• Increased revenue and customer base, with customers able to book-in online 24 hours a day and with 24/7 support access.
  
• Enhanced brand recognition and online engagement.
• Improved user experience and customer satisfaction.
• Focus on providing world class design, installation and support.
  

The Bathrooms Unlimited case study demonstrates the capability of a combined digital marketing and website development strategy in supporting growth in a very competitive sector.