Case Study / The big pet store
/ UX Design
/ website development
/ CRM Integration
/ Digital marketing and Organic SEO
The Big Pet Store
Challenge: Rejuvinate a loved, local family company undergoing new branding. The Big pet Store, looking for growth and a foothold in the online world.
Solution: Implemented a multi-phased omni channel approach to modernise the stores new branding, web presence and engage new customers via online social channels.
The Big Pet Store has successfully transitioned from a local gem to a thriving retail store that attracts customers far and wide with a strong online presence. The multi-phased approach has resulted in:
- Increase in revenue and customer base.
- Enhanced brand recognition and online engagement with a marketing integration solution.
- Improved user experience and customer satisfaction.
- Focus on providing a complete service for your Pet.
The Big Petstore case study demonstrates the power of a combined digital marketing and website development strategy in revitalising and elevating a local brick-and-mortar business.

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Director / The big pet store
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